
Talk to a guide, not a call center
Call, email or stop by the shop. Whoever answers has probably been out on the trail this week and can tell you what is happening right now.
Get in touch
We reply to every message within one business day, usually much sooner.
Phone
(207) 555-0148
Calls answered Mon to Sat, 9 a.m. to 5:30 p.m. ET
[email protected]
For bookings, orders, repairs and press
Shop & mailing address
Natulivo LLC17 Harbor Lane
Bar Harbor, ME 04609
United States
Opening hours
| Monday to Friday | 9 a.m. to 5:30 p.m. |
| Saturday | 9 a.m. to 5:30 p.m. |
| Sunday | Closed (trips still run) |
| Federal holidays | 10 a.m. to 4 p.m. |
| All times Eastern. Winter hours (Jan to Mar): Thu to Sat only. | |
Send us a message

Two minutes from the town pier.
- On foot: from the Village Green, walk down Main Street toward the water and turn onto Harbor Lane. We are the white clapboard building with the green porch.
- By shuttle: the free Island Explorer bus (late June to mid October) stops at the Village Green, a 4 minute walk away.
- By car: Bar Harbor has paid municipal parking from May to October, with lots a few minutes' walk from the shop. Route 3 brings you onto the island from Ellsworth.
- By air: Hancock County-Bar Harbor Airport is 15 minutes away, and Bangor International about an hour.
- Accessibility: ramp entrance, ground floor shop, seating available. Ask and we will bring things to you.
Who to ask for what.
Use the main email for everything. These are the people who will usually reply.
Group bookings
Megan and RobDates, tides, ages and which trip suits your group best.
Schools and teams
PriyaStandards-aligned lessons, safety plans and invoicing for schools and organizations.
Shop and repairs
CalebStock, orders, shipping, returns and workshop quotes.
Privacy requests
Megan, privacy leadRequests to know, correct or delete your data under state privacy laws.